Start with the entrance you use
Describe the affected door, whether you have a working key and whether it closes normally. Include any action you have started relying on, such as pulling the door before the bolt will turn. The purpose is to explain ordinary use, not to diagnose a part from a photograph.
An Annandale postal address can cover a different area from a community label on a map. Give the property number and unit, then describe the entrance an authorized visitor should approach. Tell us if a drive or main doorway is shared.
